The majority of our work covers a multitude of assessments, treatments and advice. We try to emphasize the traditional family aspect of general practice whilst developing services and facilities to adapt to modern living. We provide nursing and doctor appointments, both on the telephone and face-to-face. We have appointments that can be booked up to five weeks in advance. We also have appointments that are kept in reserve for on-the-day urgent assessments.

In addition to our nurse and GP appointments, we also have access to various other types of appointments ranging from a Mental Health Practitioner to Specialised Physiotherapists.  Our Reception team are trained to help you navigate your care in order to facilitate you seeing the most appropriate person, and they may therefore offer you an appointment with someone other than a GP if they are better suited to help you with your needs.

All our practice nurses are able to provide a number of clinical procedures, dressings and some injections. Our nurses also provide chronic health review appointments and NHS health checks to eligible patients.  There is a surgery every morning and afternoon each weekday at Hadleigh House and Hadleigh Lodge, we also offer Saturday appointments on two Saturdays a month. 

Book Your Appointment

If you feel your asthma is stable, you can complete the online asthma review yourself to save an appointment. If any issues are flagged up one of our nurses may contact you. If you are registered for SystmOnline, you also have the option for completing the asthma questionnaire here as well, this may take up to 4 weeks to review.

Asthma Clinics are run on a regular basis across both our sites. All our patients with asthma will be invited for a review on a yearly basis (this may be by text if we hold a mobile number for your, or by letter if we do not).  If you are concerned about your asthma control and wish to see an asthma nurse, you do not need to wait to be invited and can book an appointment directly via our reception team. If you feel your asthma is well controlled then complete the online questionnaire.

Cervical smears are vitally important. The early changes leading up to cervical cancer are curable with appropriate treatment. When you are invited you can book through reception into a suitable appointment slot. We have appointment slots most days at both practices. If you are unable to make appointments on a Monday to Friday we occasionally have appointments on a Saturday morning. Please ask reception for more information.

Please visit the Public Health England website for information regarding the Cervical Smear Programme

Jo's Cervical Cancer Trust website also provides lots of useful information 

These appointments are for the 6–8-week baby check. Dr Bridgman mainly carries out these checks, but Dr Molyneux and Dr Harmer can also do them.

Childhood immunisations are also offered. Your child will be invited for their first vaccinations, 1year and pre-school booster vaccinations by Child Health Information Services (CHIS).The main clinic is held at Hadleigh Lodge on a Wednesday afternoon. However, all of our practice nurses can provide child immunisations so if you are unable to make a Wednesday or cannot get to Hadleigh Lodge an alternative appointment can be made for you.

At The Hadleigh Practice we provide almost all forms of contraception including the contraceptive pill, Depo-Provera injections, Nexplanon implants and coils (both Mirena and copper coils). Please book an appointment with a GP or Nurse Practitioner to discuss your options. 

Please note that we are not equipped to carry out thorough Sexually Transmitted Infection (STI) screens and checks.  If you are concerned you might have an STI, or would like to have a routine check to make sure you don’t, then please access this service via Sexual Health Dorset.

All our patients with diabetes are invited for yearly checks, either at the practice or in hospital.  Your diet and weight are checked, and diabetic control is discussed, whether this is achieved by diet alone or with medication.

If you have type 2 diabetes, prior to an appointment with the diabetic nurse, you will need to have an appointment for a blood test and checks, so that the results can be discussed at the appointment. This initial invite will be sent in your birthday month, but if you feel you need to be seen for a check prior to an invite please speak to reception. You will be invited for your check by text if we hold a mobile number for your, or by letter if not. If you have type 1 diabetes you will most likely be seen at the hospital, but we may invite you in for further tests.

Are you aged 40 – 74? If you have NOT already been diagnosed with a chronic illness (such as coronary heart disease, hypertension, diabetes, chronic kidney disease, etc) then you are eligible for a free NHS Health Check to review your blood pressure, cholesterol, blood sugar and BMI.

Invitations are being sent out to those suspected to be at higher risk, but any eligible person can phone and book an NHS Health check even if they have not been invited. After a gap in invitations during COVID restrictions, you should now receive and invite once every 5 years.

Health Visitors are for families with children under 5. They are now based in hubs. To contact them please phone: 01202 646425 if you are living in Poole or 01929 557593 if you live in Dorset East.

You can also see tips and help on their Facebook page.

If you are eligible for routine vaccinations you will be notified by text or letter. You may also be eligible for additional vaccinations depending on your other health conditions. All our Practice nurses can provide the routine vaccination schedule for the UK and also some of our HCAs so appointments are flexible through the week.

When you receive an invitation you will be advised on how you can book.

NHS vaccinations and when to have them

Due to operational issues Leg Club has now closed at the Youth Club until further notice. If you have a lower leg issue, then you will be seen at the surgery by appointment only. Please contact reception to make your appointment. Thank you.

 Your usual doctor can refer you to these services or you can now self refer via our appointments page

• We offer regular clinics with a Mental Health Practitioner who can make an assessment of your needs and direct you to the most appropriate service to support you with your difficulties. This may be the GP at times, or a referral to other mental health services available. 
• Adult counselling is available for free via Steps 2 Wellbeing. You can self-refer to this service via their page
• There is a Teenage Counsellor available to the patients of The Hadleigh Practice. This referral needs to be made by a GP.  
• Self-referral to CAMHS (Child and Adolescent Mental Health Services) for people aged 16 – 18 years of age is available via the CAMHS Gateway
• The charity ‘Stop Breathe Think’ offers counselling for children aged 8 – 21 years. This is available via self-referral on their page

Many of our doctors are able to perform joint injections (as well as Andrew Stockley our Muscular Skeletal Practitioner) to help with joint pain. Your doctor can refer you to one of our GPs or you may be asked to book into see Andrew Stockley who can also do this at the same time as a consultation if needed.

Dr Purbrick and Dr Bridgman run the specialist cryotherapy clinic. Your usual doctor can refer you to this clinic when required to treat minor skin complaints. Please be aware, currently there is a large waiting list for this clinic. If you have been sent an appointment please read this information about what to expect after the treatment.

We can also offer various minor operations for skin issues for example: Sabaceous cyst removal, BCC removal and skin tag removals. Your doctor will refer you onto a waiting list for this service if appropriate. 

Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:

• Medicals for pre-employment, sports and driving requirements (HGV, PSV etc.)
• Insurance claim forms
• Prescriptions for taking medication abroad
• Private sick notes
• Vaccination certificates
• To Whom It May Concern” letters e.g. for employers, schools, or other agencies that are asking for a GP letter

The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability.

Find out more about the fees we charge and why on our Non-NHS Fees policy page

MSK (muscular skeletal) services are offered through the surgery and bookable with reception. This service is for patients ages 18+ with any kind of joint pain. These MSK services provide a variety of physiotherapist appointments, both face to face and via the telephone. They can do the following: 

• Order x-rays 
• Order bloods 
• Prescribe pain relief 
• Refer to physio 
• Refer to secondary care 
• Refer to community care 
• Refer to GP for joint injections or do some steroid injections themselves

Physiotherapy services: reception can book into our other PCN surgeries for patients that are over 18 and are suffering with shoulder, neck, knee lower back and ankle pain for example. For more in-depth physio you can self-refer to MSK Dorset

The NHS recognises that wider social factors impact hugely on people’s health and wellbeing. Social Prescribing can be described as a way of actively connecting people to activities, information and resources to help address an unmet health and wellbeing need or risk to health. We all deserve help when we are finding things tough, and to enjoy a sense of connection and value in our communities. But too often people can’t get the support they need, when they need it.

Sarah Hurst and Joy Moore are the Social Prescribers based at the Hadleigh Practice, based across both sites. Their aim is to take referrals from GPs, Nurses, Receptionists and all our other health care professionals. They will also take referrals from other volunteer services and organisations that have first point of contact with the patient. This service is open for patients that are 16 years and over.

The team offers an extensive range of services including help with debt, loneliness, bereavement, mental health, stress with housing, employment, relationships, hoarding and mobility issues, exercise and losing weight and cessation of smoking and vaping. They offer support to people that are neurodivergent, struggling to secure employment, people that are struggling with neurodivergent children and previous trauma. They will support our LGBTQ+ community and those communities with health access inequalities. This is not an exhaustive list. 

The NHS are working towards innovative strategies to address Men’s health, the health and wellbeing of working aged people, older people experiencing poverty and who are from marginalised communities, they will continue the work with DEFRA and develop ‘Green’ Social Prescribing and lastly collaborate with WHO to support the development of the workforce, research and policies.

Abnormal results that require any input will be actioned by the clinicians who will either text you directly or ask our reception team to phone you.  If a result is satisfactory and not concerning, the clinician would sign if off as such, but would not be contacting you directly to inform you of this, as you can access your results in the following ways.  

• The quickest way to access your test results is to download the NHS App and register onto it. This will allow you to see your results as they are filed into your notes, along with a short message about the result itself (e.g. that the results is satisfactory and no further action is required).
• You can also access your results by signing up to SystmOne Online. 
• If you do not have access to the app or online service, you can phone the surgery for your results.  The reception team will only be able to read out the comment about the result (as above, eg. “Satisfactory, no further action is required”).  Please do not phone for results before 2pm, as the lines are likely to be busy until then with patients requiring urgent appointments.  

Please note that the results of any tests arranged by and requested by hospital teams (including blood tests and scans) will be going directly to the hospital team and NOT to your GP.  Therefore, if you are awaiting such a result, please phone the hospital team to chase it up.  

We have travel appointments available throughout the week.

Find out more about Travel Clinics here

We are not a Yellow Fever Vaccination centre so cannot provide the Yellow Fever vaccination. 

This is an effective and irreversible form of contraception. If you wish to consider this option please book a routine appointment with a GP (this can be a telephone appointment if you prefer) to discuss this in more detail

More information can be found on the NHS website